Hi. After being told that a second-level tech
support person would call at 1:00am EST, I waited
until 4:00am (well, to be fair, I dozed off a
bit) to call and find out what was going on.
The second-level tech support person decided that
the problem was definitely not my DSL modem
(despite the fact that the symptoms are pretty
much identical to last time, when it was
definitely the modem, and despite the fact that
the first-level tech support person I talked to
on Sunday said the line seemed fine and it was
probably the modem). He opened a trouble ticket
with the DSL carrier, and told me to expect a
call at noon tomorrow. (Of course, I've never
gotten a call when I was told I would. The
people I talk to on the phone when I reach them
are always very helpful, but they don't seem to
have a good system for telling each other to
make phone calls).
So the upshot is that aq.org and polyboston.org
(and world.peace.net, which is also hosted here)
are off the net until further notice, since the
connection seems thoroughly dead now. (I'm posting
this via dialup from a laptop, but haven't had any
luck getting the rest of the household net to route
through the laptop, not that I've tried too hard
since it was 6:00am by the time i got off the phone
with the ISP, having discovered I wasn't going to have net
tonight.
News flash: My net seems to have just come
back on. Let's hope it stays up long enough for a
little mail to get transferred.
